Delivery & Returns
Delivery in most cases will be within 7-15 working days. Please note some ranges fall outside this, so please check specification for details. If for any reason this changes, we will inform you as soon as possible, giving you a new delivery date.
Here at Oak Furniture UK, we’re fanatical about helping our customers with everything from purchase through to placing the furniture in the perfect place. We know that you can’t enjoy your new furniture until it’s where you want it to be.
On orders over £399, you will receive our free White Glove Home Delivery Service as standard to UK mainland customers – to help you get your new furniture up-and-running as soon as possible.
Experienced teams will deliver your new furniture into the room of your choice. They will also unpack it and remove all packaging for recycling to minimum hassle for you and your home.
Orders under £399 have a £25.00 delivery charge.
In addition, orders over £1999 will receive free assembly, allowing you to simply order, relax and enjoy.
(Our free assembly and furniture assembly offer applies to all our ranges except: Aspen White Bedroom and Trent Solid Pine Bedroom. These ranges can be pre-assembled (with the exception of Wardrobes and Beds) at a 10% charge.
You will be contacted 3-5 days in advance with your delivery date and time slot. Our delivery team would be happy to give you a courtesy call on the day, too; just ask when we get in touch to arrange your delivery time.
- We only deliver to the UK mainland. For Islands off the UK mainland we can deliver to an agent of your choice.
- For orders under £1,000, there is a surcharge of £15.00 to the following postcode areas: BH, DT, DG, EX, KY, LD, LL,
- NR, SA, AB, DD, IV, KW (KW15,16,17) - delivery to an agent on the mainland only), PA, PH, TR, TQ.
We offer furniture assembly at the following prices:
- Dining tables seating up to 8 people and other small items: £15.00 per item
- Dining tables seating over 8 people: £20 per item
- Wardrobes/beds: £35.00 per item
These options are present in your shopping basket.
Please make sure that it is possible for your purchases to be delivered to the room of your choice. Please check the sizes thoroughly before placing your order to ensure they will fit through the doors, corridors and up staircases, if applicable. Please also ensure that the delivery vehicle has sufficient unobstructed access to your property.
Returns & Contact Details
To view our returns policy, please click here.
Return Address:Oak Furniture UK
19 Guard Street
Phone: 0333 6666 007